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Specific Provisions COVID-19

Our teams remain mobilized to support you and ensure the deliveries of your packages within the announced deadlines and compliance with health rules.

Online shopping

This new confinement period announced on 03/18/2021 has no impact on online orders.
Delivery times are always respected and the lists of open relay points offered by our Colissimo and Mondial Relay partners are updated in real time.

Shoe repair online

The shoemaking workshops remain open and receive your collected shoes every day. To take advantage of this service and the collection of your shoes free of charge, please consult our dedicated page:

Shopping and shoe repair in stores

Shoe repair shops are allowed to open during lockdown.

Only the Monsieur Chaussure Paris 15 store remains open.
The opening hours are available on the shop page:

If you have left shoes in one of our stores currently closed following confinement, you can request the transfer of your shoes via our online form:

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