Terms and Conditions
The present terms and conditions are concluded between:
The M2C SAS Company
With company capital of €24,074
61 rue de l'Arcade
Registered with the Paris RCS de Paris under number 750 152 035
Intercommunity VAT number: FR51 750 152 035
Owner and operator of the vending website www.monsieurchaussure.com
Hereinafter referred to as “MonsieurChaussure.com”
Any natural or legal person wishing to make a purchase via the www.monsieurchaussure.com website, hereinafter referred to as the “Client".
Article 1: Purpose
The present terms and conditions constitute a sales contract between MonsieurChaussure.com and the Client, as well as all applicable conditions relating to any purchase made on the MonsieurChaussure.com commercial site, whether the Client is a professional or a consumer.
The acquisition of a good or service from MonsieurChaussure.com implies full acceptance by the Client of the present terms and conditions of sale. The latter shall prevail over all other terms and conditions not expressly agreed to by MonsieurChaussure.com.
The applicable conditions shall be those in effect on the date the order is placed by the Client. MonsieurChaussure.com reserves the right to amend its terms and conditions without notice. By agreeing to the present terms and conditions, the Client recognises having full knowledge of their content.
The acceptance of the present terms and conditions does not require written signature insofar as the Client wishes to make an online order of the products presented by the MonsieurChaussure.com commercial site.
Article 2: Characteristics of products and services offered
The products and services offered are those appearing in the catalogue published on the MonsieurChaussure.com commercial site. These products and services are offered providing that they are in stock. Each product carries a description written by MonsieurChaussure.com according to the descriptions received by the supplier. The photographs appearing on the Site are not contractual elements.
Article 3: Prices
The prices featured in the catalogue are inclusive of all taxes and appear in euros including VAT charges applicable on the order date.
MonsieurChaussure.com reserves the right to pass on any VAT rate fluctuations to its products or services. MonsieurChaussure.com also reserves the right to adjust its prices at any moment. However, the price featured in the catalogue on the order date shall be honoured. Prices indicated do not include order handling fees or transport or delivery fees outside of the geographic zones stated hereunder.
The online sale of products and services presented on this site is reserved for Clients residing in France, in the DOM-TOM or in Monaco and for deliveries needed in these geographic zones.
Article 4: Orders
The Client, who agrees to purchase a product or service is obligated to:
- complete the identification form on which he shall indicate all information and contact details requested or provide his client number if applicable;
- complete the order form online by providing all relevant products or service references;
- validate his order after verification;
- make the payment under the stipulated conditions;
- confirm his order and payment.
Any placement of an order implies the purchaser's unreserved acceptance of these terms and conditions, recognition of complete comprehension and a disclaimer with regard to his own conditions of purchase and correspondence.
The collected data in their entirety and the stored confirmation constitute proof of the business transaction. The confirmation made by double-click is worth an electronic signature and implies the agreement to the transactions made between both parties.
MonsieurChaussure.com informs the customer about the order confirmation by e-mail.
Article 5: Returns
According to Article L121-20 of the French Consumer Code Law, the private individual consumer is given a cancellation deadline of fourteen days to return his goods to the vendor going into effect from the moment the order was delivered so that a replacement or refund can be executed without penalty, excepting the return fees.
The return address is as follows: Monsieur Chaussure Service retour - 57 rue de Miromesnil - 75008 Paris
The return of products must be executed with products in perfect condition using the original, undamaged packaging, failing which, any accessories must be included. Articles that are returned incomplete, spoiled, damaged, or soiled will not be accepted and will be returned at the expense of the Client.
Return fees are at the expense of the purchaser. The purchaser must select the postal tracking option to provide proof of returned products.
Refund method: Upon receipt and acceptance of returned products, MonsieurChaussure.com shall proceed with a cheque refund. The Client is requested to provide a copy of the receipt for proper processing of the refund.
Article 6: Payment methods
The payment is due at the time of the order.
Payments shall be made by one of the following three methods:
By bank card. Such payments shall be made via the Paypal security system using SSL (Secure Sockets Layer) protocol and all information are encrypted so that no third party has access to it.
By bank card. Such payments shall be made via the CM-CIC security system using SSL (Secure Sockets Layer) protocol and all information are encrypted so that no third party has access to it.
By bank transfer to account number 30066 10290 00020682101 80 – Bank branch: CIC Paris Haussmann.
The purchaser’s account shall be debited only at the time of dispatch of the products or services available, in the amount of the products or services shipped only.
M2C SAS reserves the right to refuse any order without providing an explanation.
Article 7: Deliveries
Deliveries are made to the address appearing on the order form which is solely within the geographic zone stated in the present terms and conditions. All risks remain with the purchaser after the dispatch of products by MonsieurChaussure.com
In the event of damage incurred during transport, claims must be made with the transport provider within a period of five days of the shipping date.
The shipping time is indicated solely an estimation and can in no circumstances constitute grounds for cancellation of the order. However, if the shipping time surpasses a period of thirty days from the order date, the sale may be cancelled and the purchaser refunded.
Article 8: Handling of orders – Incorrect addresses/Unclaimed orders/Refusals
If the purchaser’s order is returned to MonsieurChaussure.com by post or other postal service providers, MonsieurChaussure.com shall contact the purchaser upon receipt of the returned package to enquire as to the follow-up regarding the order.
If the purchaser wrongly refuses the package, he/she may request new shipping, with the new postage fees paid in advance by the purchaser. Postage fees must be paid even for orders carrying free shipping costs at the time of the order.
If the purchaser requests a refund for an order, MonsieurChaussure.com shall refund the total order amount to the purchaser less the shipping fees of the original package. MonsieurChaussure.com shall then proceed with a refund by cheque.
If the purchaser refuses the package due to non-conformity with the order placed (damaged package, wrong product shipped), MonsieurChaussure.com shall ship a new and appropriate package to the purchaser.
Article 9: Warranty
All products sold by the vendor are covered by the legal guarantee as stipulated in articles 1641 and following of the French Civil Code.
In case of non-compliance of product sold, it can be returned to the vendor who shall reclaim, refund or exchange the product.
All claims, exchange or refund requests must be sent by postal mail to the following address within a thirty day period from the delivery date:
M2C SAS 61 rue de l'Arcade 75008 Paris
All shipping fees for returned products are at the expense of the purchaser.
If a product cannot be exchanged (discontinued product, product out of stock etc.) the purchaser shall be refunded by cheque in the amount of the order less postage fees associated with the shipping of the first order.
Article 10: Liability
During the purchasing procedure on the internet, the vendor is not liable for any resulting damage caused by the use of the internet such as loss of data, intrusion, virus, power failure or other unintentional problems.
MonsieurChaussure.com is not to be held responsible for the non-fulfilment of an agreed contract due to force majeure, in case of a total or partial strike of the postal services or transporters and natural catastrophes caused by floods and fire.
In respect to products purchased, MonsieurChaussure.com cannot be held liable in case of unexpected consequential damage due to these, an ongoing business interruption, loss of profits, damage or consequential costs.
The choice and purchase of a product or service are the sole responsibility of the Client. There will be no compensation, refund or re-evaluation of the liability of MonsierChaussure.com for total or partial product incompatibility, except in cases of a hidden defect, product non-compliance, defectiveness or the exercise of return rights provided for under Article 5.
In the event of non-delivery or partial delivery of an order, the Client has a maximum period of six months, beginning from the date of dispatch from our storerooms, to make a claim. Beyond this period, we shall not accept any claims.
Article 11: Intellectual property
The MonsieurChaussure.com website and all its contents including images, photographs, texts etc. are the full and exclusive ownership of M2C simplified joint-stock company.
No part of the website nor content, be it sound, visual or software features may reproduced, republished or used for any purpose whatsoever.
Article 12: Personal data
Under the French law of the 6th January 1978, data subjects have a right of access to, and rectification of, personal data concerning them.
Article 13: Archival storage
MonsieurChaussure.com stores the order forms and invoice receipts by means of a secure and permanent system that contains an accurate copy of the original according to Article 1348 of the French Civil Code.
The information registered by MonsieurChaussure.com is a proof of the communication, ordering, payment and business transactions between the parties.
Article 14: Dispute resolution
The present agreement complies with French law.
In case of a dispute, and after attempts have been made to seek an out-of-court settlement, express jurisdictional authority is assigned to the Commercial Court of Paris (75), notwithstanding a plurality of respondents or a guaranteed appeal, even for urgent proceedings or protective summary or on-demand proceedings.